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Return to shopFAQs
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept [UPI, credit cards, debit cards, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer returns only in case of damaged or incorrect items. If you receive a product that is damaged or different from what you ordered, please contact us within 48 hours of delivery with clear photos or videos as proof.
Once the issue is verified, we will arrange a replacement or provide a suitable resolution. Items must be unused, unwashed, and in their original packaging.
Please note that we do not accept returns for size issues or change of mind, as all products are made and packed with strict quality checks.
For any assistance, feel free to reach out to our support team — we’re always here to help.
If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery with clear photos or a short video of the product.
Once we review and verify the issue, we’ll guide you through the next steps and provide the best possible resolution, which may include a replacement.
Please do not return any item without contacting us first, as returns are handled on a case-by-case basis.
If the return is due to a damaged or incorrect item, return shipping will be covered by us.
For all other cases, return shipping costs must be borne by the customer.
Currently, we do not offer exchanges.